Privacy Policy

1. Introduction

OptiNutri ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Request a consultation through our contact form
• Subscribe to our newsletter
• Communicate with us via email or phone
• Participate in surveys or promotions

This information may include:

• Full name
• Email address
• Phone number
• Consultation preferences and wellness goals
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our consultation services
• To communicate with you about appointments and inquiries
• To send you educational materials and wellness information
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it:

• Consent: You have given us explicit consent to process your information
• Contract: Processing is necessary to provide our services to you
• Legal obligation: We need to comply with applicable laws
• Legitimate interests: Processing is in our legitimate interests and does not override your rights

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services, under strict confidentiality agreements
• Legal Requirements: When required by law or to respond to legal process
• Protection of Rights: To protect the rights, property, or safety of OptiNutri, our clients, or others
• Business Transfers: In connection with any merger, sale, or transfer of our business

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about cookies and how we use them, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: